Media Outreach

This is a response from faithHighway to some recent comments made on a Flickr forum from our Chief Operating Officer:

Glad to see (throughout the Labs) so many who are passionate about helping the church utilize best practices, current technology, and multiple means to effectively, relevantly, and consistently reach more people with the Gospel. The challenges pastors and church leaders face can be daunting, especially trying to relevantly communicate the message and engage culture today, hence why faithHighway, and presumably many of you, offer your services to advance the Kingdom.

First and foremost, to the few customers who have posted, please accept my apologies for any inconveniences and/or frustrations. Whatever wrongs you feel have been committed or deliverables unfilled, we want to make that right immediately. Please email feedback@faithHighway.com with your church/ministry name and the best time to contact you, and you will hear from either myself or someone from the management team. This email address is posted on our website as well as on your website administration panel anytime you want to share a testimony, suggestions for improvement, and/or constructive criticism. For additional support, you can always access the online support resources on our website. For those who are looking into faithHighway’s vast array of solutions or have questions can feel free to contact us at weboutreach@faithhighway.com.

For our critics, many of whom are other designers and/or web developers, although taking cheap shots and making unsubstantiated claims is not appreciated, we would be more than happy to engage in conversation at our blog at www.mediaoutreach.com or email at info@mediaoutreach.com. We at faithHighway always welcome those who are passionate about serving the church through helping relevantly communicate the Gospel in today’s culture.

faithHighway has served over 13,000 churches in the last decade through a variety of our solutions offered. Although far from perfect, pastors and church leaders continue to choose faithHighway, as evident in our sustained growth rates (quadrupling in last 3.5 years, which has been a blessing but has had its growing pains!). More importantly, our various customer satisfaction and loyalty metrics are solid and are steadily, and consistently, improving. Feel free to peruse the website to read and hear how a sampling of other pastors are experiencing success by using faithHighway’s website development, award-winning media centers, design services, TV commercials, and church planting resources. Also, please judge for yourself regarding the quality of work by visiting our portfolio and see why well over a hundred new churches a month are choosing to use faithHighway for their website design, marketing, branding, and communication needs.

Anthony J Carrano
Chief Operating Officer